You ask - we answer

How long do condoms actually last?

 

Latex-based condoms typically have a shelf life of 3-5 years from the date of manufacture, provided the packaging is undamaged and stored properly. Of course, this period applies from manufacture, not from purchase; if you are unsure or need larger quantities with a longer shelf life, simply ask before you buy and we will tell you what we have in stock or what we can get.

 

What about your discretion - can I rely on it?

All inquiries and orders are treated with 100% confidentiality - we cannot afford anything else.

Of course, when ordering via the Internet, it is essential that certain personal data is stored (otherwise you would not get your goods and we would not get our money). However, this data is only accessible to our sales staff and is in no way made accessible to unauthorized persons. You can find more details in our data protection declaration.

 

What does "discreet shipping" mean exactly?

All goods leave our premises in neutral, brown or white shipping packaging; you only see "Adloran dispatch warehouse" as the sender. There is no indication of the contents of your package! (Here you can see what our packages look like.)

 

If I register with you as a customer, do I have to expect that I will receive unwanted advertising?

No. We only use your e-mail address to inform you about the status of your order or to answer your questions.

When registering as a customer and also at any time later (via the "My Account" link), you can set whether you would like to receive information from us about new products and special offers ("Newsletter"); we don't bother anyone with unsolicited advertising and we don't resell your address.

Our Privacy Policy can be found here. (By the way, you don't have to create a customer account to shop with us - you only need that if you want to use our regular customer discount, for example...)

 

Can I have my data deleted by you?

Of course, at any time (unless there are still orders or payments pending). Normally your customer and order data remain stored in our system if you have created a customer account; this simplifies your further orders. However, if you wish to have it deleted, please let us know informally. If in doubt or if you have any questions, give us a call.

 

And where can I find answers to my questions if nothing is written here?

Everything you want to know is clearly arranged in the info center.